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Your search for keyword: E-Learning Customer Service Tools returned 380 results.
 
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IT Connects Customers to Brands by Cisco Systems, Inc.

August 16, 2010 - (Free Research) Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.
(VIDEO) GO TO

Outsourcing Security Management: Moving From Tactical Tool to Strategic Advantage by SecureWorks

June 18, 2010 - (Free Research) Protecting your IT network and applications against cyber-threats continues to grow more complicated and challenging. As a result, spending on IT security continues to reach record levels. Read this analyst brief to learn more about current security spending trends, what’s causing them, and how managed security services can help mitigate costs.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

How to ensure data privacy compliance in the application testing environment by Compuware Corporation

October 20, 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Turning Smarter Collaboration into a Strategic Asset Using IBM Client for Smart Work by IBM

October 30, 2009 - (Free Research) CIOs are being counted on to deliver IT innovation to respond to accelerating and evolving business challenges. Check out this white paper to learn about IBM Client for Smart Work software, an open, security-rich, and cost effective Microsoft® desktop solution. 
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI MailEssentials: Server Based Anti-Spam Solution - 30 Day Free Trial! by GFI Software Ltd.

May 28, 2009 - (Free Research) The #1 server-based anti-spam solution for Exchange and SMTP servers. GFI MailEssentials uses multiple spam detection filters to capture 99% of spam, while minimizing false positives. Also adds various email management tools to your server.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation

September 24, 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Setting Policy: Network Security Policies Speak to Types and Levels of Protection by CDW Corporation

March 16, 2009 - (Free Research) A well-run business needs a written IT security policy setting forth the use and administration of IT assets. Read this paper to learn the essentials of defining and implementing a security policy for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closing the Vulnerability Window in Today’s Web Environment by M86 Security

May 27, 2010 - (Free Research) Traditional Web security has included two layers: URL filtering and signature-based anti-virus scanning. However, recent data show that the success rate of this approach has significantly dropped. Read this white paper to learn more about Web security vulnerabilities and newer, more effective strategies for securing your system against them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The right tool for the right job by IBM

August 26, 2010 - (Free Research) This white paper examines the most common tools found in the enterprise application security environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Online Banking Threats to Financial Service Providers in 2010 by SafeNet, Inc.

July 08, 2010 - (Free Research) Security breaches can have a far-reaching impact to not only a company’s finances, but to their reputation as well. This paper will provide insight into the top five threats to the online banking in the financial services industry and recommend solutions for a defense that not only provides a secure transaction environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Right Security Solution: Moving Beyond SSL to Establish Trust by VeriSign Australia

August 06, 2010 - (Free Research) This paper explores new developments in website security that online businesses should be implementing to build confidence in their sites, protect valuable brands and safeguard customers’ sensitive information, not to mention improving their bottom line.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agentless Architecture - Beyond Simple Systems Monitoring by Hewlett-Packard Company

March 18, 2010 - (Free Research) This webcast explores monitoring challenges that IT pros face. Gain insight into how to streamline your processes and improve monitoring efficiency.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Using Syslog Effectively for Security Troubleshooting by Global Knowledge

January 25, 2010 - (Free Research) This paper examines the numerous ways that syslog messages can be used to enhance the secure deployment of an infrastructure of equipment from Cisco®. Syslog can not only be an essential auditing tool for network and administrative events, but also can be an effective troubleshooting tool.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond FTP: Securing and Managing File Transfers by Linoma Software

March 15, 2010 - (Free Research) Every day, millions of files are exchanged all over the world by corporations, government entities and other organizations. Most file transfers use the popular protocol known as FTP. This paper will examine how FTP has become the standard for business-to-business file transfers and the key pitfalls that face management using this open protocol.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing CRM for the salesforce on the go by Sybase, Inc.

March 31, 2010 - (Free Research) Mobilizing CRM systems automates sales processes, increases productivity and enhances customer service. Sybase Mobile Sales for SAP CRM equips sales professionals with the capabilities they need to view and track opportunities, contacts, leads pipeline activity and more from anywhere, anytime. Read this virtual brochure to learn more.
(BROCHURE) VIEW ABSTRACT | GO TO

SIEM: Moving Beyond Compliance by RSA, The Security Division of EMC

September 01, 2010 - (Free Research) This whitepaper covers strategies and tips on effectively using SIEM and log management tools beyond regulatory compliance. Many organizations acquire SIEM solutions for PCI DSS and then slowly start using the tools for other security and operational concerns. This paper will help jumpstart this process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The state of end point mobile security tools by Kensington Computer Products Group

September 01, 2010 - (Free Research) Mobile devices have altered enterprise workforce availability, agility and productivity. But there is a cost. These new endpoints can pose a business risk if not properly managed.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Postgres Plus 8.4 vs. MySQL 5.5: Feature Comparison and Commentary by EnterpriseDB Corporation

September 01, 2010 - (Free Research) This paper compares Postgres Plus Standard Server and Postgres Plus Advanced Server 8.4 against MySQL 5.5. The comparison is broken down into a number of sections with a short commentary following each section. Read on to learn how the Postgres Plus 8.4 stacks up against MySQL 5.5 on all the above topics and learn which one comes out on top.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Panduit Partner Pavilion by Panduit

February 12, 2010 - (Free Research) During this unique and interactive event, learn more what unified physical infrastructure entails and how it can help you address the challenges of the core systems – control, power, completion, security and communications – that have traditionally existed in a siloed environment.
(INFORMATION CENTER) VIEW ABSTRACT | GO TO

Achieve Both PCI Compliance and Web Security by Akamai Technologies

July 29, 2010 - (Free Research) Watch this webcast to learn how to protect your organization from the surreptitious software and malware that allows criminals into the heart of the system enabling them to steal data.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Creating a Dynamic Information Infrastructure by IBM

September 17, 2009 - (Free Research) Discussions with customers and research into vendor offerings are the basis of this white paper. It prescribes a customer transformation roadmap, profiles two customers’ information infrastructure journeys, and provides an analysis of IBM’s and EMC’s associated visions and strategies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agentless Architecture: Beyond Simple Systems Monitoring by Hewlett-Packard Company

April 05, 2010 - (Free Research) This IT Briefing, based on an HP/TechTarget Webcast, “Agentless Architecture: Beyond Simple Systems Monitoring,” explores monitoring challenges that IT pros face. More specifically, it serves as an introduction to HP SiteScope. Read it today and gain insight on how to streamline your processes and improve monitoring efficiency.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Best Practices When Deploying Databases in the Cloud by Sentrigo Inc.

June 29, 2010 - (Free Research) In this webcast, Blue Gecko, experts in remote database administration and an Amazon Web Services Partner, and Sentrigo, a leader in database security solutions, will deepen your understanding of the aspects you have to consider before planning to deploy your databases in the cloud.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Renewed Finance Function: Extending Performance Management Beyond Finance by SAP America, Inc.

September 2008 - (Free Research) In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Virtualization Strategy: Seven Traps to Avoid by GlassHouse Technologies (UK) Ltd.

June 2010 - (Free Research) The buzz and activity around desktop virtualization today is immense. Why are organizations interested in desktop virtualization and what are the benefits it offers? Our customers cite numerous drivers; here are a few of the more popular reasons that organizations embark on such a significant and potentially disruptive initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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