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Your search for keyword: Help Desk And Call Management Systems returned 657 results.
 
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Mobile Device Management | Mobile Field Sales/ Wireless Connectivity | Wireless Technologies and Mobile Computing | Data Security | Industrial Mobile Computing/ Rugged Handhelds | Authentication / Password Management | Wireless Security | Business Intelligence Solutions | Help Desk and Call Management | Compliance Management/ Sarbanes-Oxley Compliance

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Becoming the Enterprise Single Sign-on IT Hero: A Case Study by Novell Inc.

January 21, 2010 - (Free Research) Attend this webcast to learn how deploying an enterprise single sign-on (SSO) solution helps organizations deliver near-immediate ROI. Learn how one organization eliminated password-related helpdesk calls and strengthened security, all while reducing costs.
(WEBCAST) GO TO WEBCAST

Top Ten Essentials for Privileged Account Management by FoxT

February 01, 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™ by PistolStar, Inc.

August 26, 2009 - (Free Research) PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Merging Mobility with Unified Communications by BlackBerry

August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The CIO's Guide to Fixed Mobile Convergence by BlackBerry

June 2009 - (Free Research) Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Microsoft Windows 7, Dell Reduces Support Costs by 25 Percent and Time to Complete Imaging Work by 50 Percent by Dell, Inc. and Intel

September 2009 - (Free Research) Dell is planning to upgrade its 100,000 desktop and portable computers to the Microsoft Windows 7 operating system to help reduce desktop management costs and enhance data security. Read this case study to learn how upgrading to Microsoft Windows 7 helps Dell reduce desktop management costs and enhance data security.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cisco IP Phone Features by Global Knowledge

February 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smart Decision-Making in the New Era of New Financial Challenges by Oracle Corporation

March 2009 - (Free Research) Read this white paper to learn why the Monte Carlo modeling method provides a beacon of financial sanity and reliability at a time when consumer confidence is at an all-time low and managers face new levels of accountability and keen public scrutiny in their decision-making.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa

July 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ingersoll Rand Increases Business Agility with Microsoft Online Services by Microsoft

May 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Windows 7 Review Guide by Global Knowledge

May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Key Questions for Assessing Backup and Recovery Solutions by i365, A Seagate Company

February 2010 - (Free Research) When you lose data, the only thing that really counts is your ability to restore your systems and data in a timely manner. What level of confidence do you have in your current solution?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel

July 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TechWiseTV: Unlocking the Potential of Virtualization by Cisco Systems, Inc.

July 2009 - (Free Research) Virtualization has become the standard in data centers today with its ability to allow IT pros to do more with less – but it still has its challenges. Watch this episode of Cisco TechWiseTV to learn how to overcome these challenges to take full advantage of virtualization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Security Paradox: The First Global Study that Quantifies the Cost of Reactive Versus Proactive Security in a Midsize Organization by McAfee, Inc.

September 2009 - (Free Research) Medium organizations around the globe are increasingly concerned about cyberthreats, and the rising number of incidents shared publicly certainly justifies their worries. At the same time, most organizations have frozen or cut their IT security budgets. Threats up, budgets down. This is what we call the “security paradox.” Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Routers are Dead; Long Live the Router by Cisco Systems, Inc.

November 2009 - (Free Research) Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Key to Optimizing VoIP Deployments by Blue Coat

December 2008 - (Free Research) To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat's Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible.
(DATA SHEET) VIEW ABSTRACT | GO TO

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc.

September 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
(BROCHURE) VIEW ABSTRACT | GO TO

Understanding the Basic Configuration of the Adaptive Security Appliance (ASA) by Global Knowledge

February 2009 - (Free Research) The Adaptive Security Appliance is the latest firewall appliance in the Cisco security arsenal and provides a number of services to protect your "trusted" network users from "untrusted" users.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Say Yes to Virtualization: Server Virtualization Helps Businesses Achieve Considerable Reductions in Total Cost of Ownership (TCO) by CDW Corporation

September 2009 - (Free Research) Virtualized servers are yielding dramatic cost savings through consolidation of physical resources, reductions in power and cooling requirements, and slashed operational expenses. It’s delivering a magnitude of benefits that many businesses find virtually amazing. Read this whitepaper to learn more about the benefits of server virtualization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know by MessageLabs

February 2010 - (Free Research) Hosted security is an efficient and cost-effective solution for many midmarket organizations. This buyer's guide arms IT Managers with key security considerations and evaluation criteria for comparing prospective hosted security providers. With the right data, you can make a strong business case for hosted security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: VCPI Takes Network Security to the Next Level by CDW Corporation

September 2008 - (Free Research) Read this case study to learn how the leading technology total solutions provider for the long-term care industry, VCPI, selected and implemented CDW solutions, resulting in increased speed and effectiveness of network defenses as well as improved incident response time.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Surprising Security Threat: Take Steps Now to Safeguard Print Devices and Printed Data by CDW Corporation

March 2009 - (Free Research) Are your company's printers secure? Today’s networked printers and multifunction devices (MFDs) are an easy yet powerful way to offer cost-effective and more capable printing capabilities to employees. Read this paper to learn about security risks associated with printers and what you can do to heighten security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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